Authentic Voice

I am sitting in the cafe of a chain bookstore, part of a community of people -- some readers, others using their computers, and even a few people having conversations. One woman is on the phone. Is it eavesdropping when her words land on my ears? Now she's gone back to talking to a young man --not her son -- giving him advice about a girl. And in the background, the coffee grinder is intermittently whirring away. This is a snapshot of contemporary American life. The advice lady is at it again. Is she a therapist? His therapist? She's asking him questions, but not like a coach. She's trying to get him to see the "reality" of the situation by asking him questions -- but in kind of a repetitive way. Why would you have such a personal conversation in such a public place? I'm listening -- because I'm hearing it -- for the technique, the vocabulary, the questions, the answers. And thinking about coaching, done over the phone, in complete privacy, completely confidential. I hear judgment in the voice of the woman, and the young man keeps answering. Now they are going to walk -- realizing perhaps that they are being heard. Having an authentic voice has a paradoxical duality. To hear, you must listen -- even to, or especially to -- yourself. Your voice, your soul, your animus, are revealed in your listening as they are in your speech, your words, your voice. Coaching can help you cross the divide between what you hear, what you say, and finally, what you do. (To be continued).